PRIVACY POLICY
Last Updated: 1/28/26
Guardian Home Care of KS, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including through SMS communications.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you:
Submit a callback request
Contact us through our website
Communicate with us by phone, email, or SMS
Request information about our services
This may include:
First and last name
Phone number
Email address
Contact preferences
Any information you provide in forms or messages
Information Automatically Collected
When you visit our website, we may automatically collect certain information such as:
IP address
Browser type
Device information
Pages visited
Date and time of access
This information is used for analytics, security, and website performance optimization.
2. CATEGORIES OF PERSONAL INFORMATION COLLECTED
We may collect the following categories of personal information, as defined by applicable privacy laws:
A. Identifiers: Name, phone number, email address
B. Internet Activity: Website usage and interaction data
G. Geolocation Data: ❌ NO
H. Audio, Electronic, Sensory Information: Call recordings or messages created in connection with our business activities (if applicable)
I. Professional or Employment Information: Business contact details if you apply for a job
J. Education Information: ❌ NO
K. Inferences Drawn from Personal Information: ❌ NO
L. Sensitive Personal Information: ❌ NO
3. SMS COMMUNICATIONS AND MOBILE INFORMATION
If you opt in to receive SMS messages from Guardian Home Care of KS, LLC, we may send you text messages related to your callback request, appointment confirmations, reminders, and customer support communications. Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the information provided below.
Mobile phone numbers and SMS consent information are collected only when voluntarily provided by the user through our website forms. We do not sell, rent, share, or disclose mobile phone numbers or SMS consent information to third parties for marketing or promotional purposes.
Mobile information is used solely to provide the services requested by the user. Any service providers assisting us with SMS delivery are contractually required to protect this information and are prohibited from using it for any other purpose.
4. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to:
Respond to inquiries and callback requests
Schedule and confirm appointments
Provide customer support
Communicate service-related updates
Improve our services and website functionality
Comply with legal obligations
5. WILL YOUR INFORMATION BE SHARED WITH ANYONE ELSE?
We may share your personal information with trusted service providers who assist us in operating our business and delivering services, pursuant to written agreements that protect your data.
We do not sell or share personal information, including mobile phone numbers, for marketing or promotional purposes.
We have not disclosed, sold, or shared personal information to third parties for commercial purposes in the preceding twelve (12) months and will not do so in the future.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. YOUR PRIVACY RIGHTS
Depending on your state of residence, you may have the right to:
Know whether we process your personal data
Access your personal data
Correct inaccuracies in your personal data
Request deletion of your personal data
Obtain a copy of your personal data
Opt out of targeted advertising or profiling
Limit use of sensitive personal data (where applicable)
We do not discriminate against users for exercising their privacy rights.
8. HOW TO EXERCISE YOUR RIGHTS
You may exercise your rights by:
Visiting: https://guardianhomecareusa.com/contact-us/
Emailing: [email protected]
We may need to verify your identity before processing your request.
9. CALIFORNIA “SHINE THE LIGHT” RIGHTS
California residents may request information about disclosures of personal information for direct marketing purposes by contacting us using the information below.
10. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We may update this Privacy Policy from time to time to remain compliant with applicable laws. Updates will be reflected by a revised “Last Updated” date.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Guardian Home Care of KS, LLC
205 W Crestway Ave, Ste 300
Derby, KS 67037
United States
Email: [email protected]
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
You may request access to, correction of, or deletion of your personal information by contacting us using the details above. Requests will be processed in accordance with applicable laws.